You're losing revenue every month due to failed payments. You're tired of being the captain of what feels like a sinking ship. Every month, some of your hard earned customers are disappearing into oblivion, and you feel like you have no control over it.
What if you didn't have to worry about lost revenue due to failed payments and expired cards? What if you didn't have to write a single line of code to make that a reality? You get that, and much more with Stunning. Stunning gives you control over failed payment recovery.
We've been dealing with failed payments on Stripe for years, and we know that our methods are highly effective. We've recovered over 3.5 billion dollars for our customers. Stunning was built from the ground up to deal with failed payments, and it's our core feature. Our failed payment handling isn't just another feature that we added to make our app look more attractive. We're serious about failed payments.
You connect Stunning securely to your Stripe account, using Stripe Connect.
Stunning monitors your Stripe account for important events.
When a customer triggers an event that you've set up notifications for, Stunning sends them on your behalf, and optionally notifies you as well.
We've been running successful web apps since 2006, and have thousands of customers of our own, spread out between multiple apps. We are serious about minimizing churn.
We send thousands of emails each week on behalf of our customers, and Stunning's back-end was built with over a decade of experience of running web apps at scale. We've been helping customers with failed payments on Stripe longer than anyone else out there, and we're the best at it.
You are in complete control of the contents of the emails that we send out, and you can receive a copy of every email that we send on your behalf.
It's in our best interest to keep Stunning working as awesomely as possible, because we use it on our own apps! Stunning uses Stunning.
We use Stripe Connect to securely connect to your Stripe account, meaning that with a couple of clicks you're connected, and you have full control over our access to your account.
We are constantly talking to our customers to see what they need, and adding features that benefit everyone.
When a card is about to expire, or a customer has a failed payment, Stunning can let them know inside of your app. In-app notifications are even more effective than emails, because your customer is already engaged with your app when they see the notification.
Having multiple ways to contact your customers when payments fail is essential. Stunning lets you also send SMSes to your customers when payments fail, with links that let them directly update their billing information. Don't have cell numbers for your customers? We can even help you collect them.
What if failed charges were immediately resolved, automatically? Backup Payment Emails proactively offer customers a way to add a backup payment method to their account. Customers are also prompted to add a backup card after updating the billing information for their main card. If a payment fails, Stunning switches their credit card to the backup and charges it.
When a card is unable to be charged for any reason, Stunning sends fully customizable emails to your customer and lets them know what the issue is so that they can fix it and keep their subscription active. For maximum revenue recovery, you can vary the contents of your email based on how many failed payment attempts have been made. Not using Stripe's subscriptions? Stunning can still send dunning emails for you.
Some failed payments can be collected successfully if you just retry them at the right time. With Smart Retries, Stunning goes beyond Stripe's retries. It intelligently retries your failed payments at times that have the best chance of recovering revenue, based on your customer base and what's best for your particular app. It does it over a maximum of 21 days, for maximum recovery potential.
Shortly before credit cards expire, Stunning attempts to automatically update the billing information for them. If it's unsuccessful, it sends a series of emails to your customers on your behalf, so that they can update their billing information before a payment fails. This keeps your cash-flow on track, because you end up with less failed payments.
Stunning provides secure payment update pages with Apple Pay, Pay With Google and Payment Request API support. You can link to them in your dunning emails, so that your users can easily update their payment info. You can also use our payment pages on your own domain, or you can link to your own!
If a customer is marked unpaid and they update their billing information, Stunning will reactivate their subscription and charge them for their past due payments, bringing their account up to date automatically.
Reduce chargebacks by having a reminder email sent to your customers a week before they are charged.
Easily send your customers fully customizable plain-text or HTML receipts each time they are charged. Use your own templates, for consistent branding.
Conditions allow you to have specific emails sent only to customers who meet certain criteria. Combined with the ability to have multiple templates, this allows you a ton of flexibility that lets you send the right emails to the right customers at the right times.
Easily let your customers see a list of all of their successful charges and print/download them in PDF format.
Have a custom email sent when a customer starts their subscription to your app.
Stunning can send different emails to your customers depending on whether their account was cancelled manually, or automatically due to billing issues.
These emails are sent to your customers before their trial period is over. You can use these to remind them that they are about to be charged, or to make sure that they get the full use of their trial.
These emails are sent to your customers as confirmation when their plan is changed.
Have a confirmation email sent to your customers when you refund charges.
Our free trial is fully functional, and you can cancel at any time if you need to.
Projector gives you a straightforward, 2 month revenue prediction for your Stripe account. Know how much you made this month, what next month will look like, and where you're losing revenue.
Metadater keeps your Stripe customer metadata up to date. It prompts your customers to add/update their Stripe metadata while they're using your app.
